Rejected Payments - Bank Processes

Last updated: March 20, 2026

There are 2 scenarios of rejects which determine when the funds can be returned.

If the payment involves sending USD to the recipient, funds will NOT need to be moved back, because they will not be debited from the customer's account until Approval of the payment.

Same Day Reject

If the payment was created and rejected on the same day (prior to End Of Day settlement), the funds will be returned by the bank as the funds have not yet been settled with Corpay. The payment will show on the RETURNED report to indicate the funds need to be moved back to the customer's account from the settlement account.

Next Day Reject

If the payment is rejected the following day OR after End of Day settlement, the funds will be returned within up to 1 business day. Our team will be notified of the rejection and will request Corpay to wire the funds back to the bank's settlement account so the bank can then return the funds to the customer's originating account.

i.e. A payment is created at 12pm on Tuesday and rejected at 4:01pm (if EOD is 4pm), then the funds will be returned on Wednesday. If the wire is instead rejected on Wednesday morning, then it is possible the wire can be returned Wednesday afternoon or Thursday morning at the latest.

Please let support know if the funds have not been returned within 1 business day. Provide support with the Payment ID to help our team identify the payment in question.

Warning:

Please note: Any payment involving a foreign currency has a chance to incur a loss if the payment is rejected, due to market volatility. If loss is incurred, the EOD settlement will report the amount lost and that amount will still need to be settled with Corpay. Remaining funds are to be returned to the customer's account.

Unsure of how to reject a payment in PayRecs? Refer to the "Reject a Payment" article here to learn more. 📄 Reject a Payment